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Do you accept returns or exchanges?
Each Foundry piece is made by hand, often to order, so I do not accept returns or refunds on personalized or custom items.
If there’s an issue with your order upon arrival, please reach out within 7 days of delivery — I’ll do my best to make it right.
Note: non-personalized items may be eligible for exchange or store credit at my discretion.
How long will my order take to ship?
Processing and shipping times vary depending on the item and method selected at checkout.
Ready-to-ship items: Typically ship within 3–5 business days.
Made-to-order or personalized items: Usually ship within 1–2 weeks.
Once shipped, delivery times depend on your chosen shipping method.
You’ll receive tracking information as soon as your order is on its way.
Do you offer free shipping?
Yes! Orders over $100 USD ship free within the United States.
For orders under $100, shipping rates are calculated at checkout based on location and preferred method.
How do I measure my wrist for bracelet sizing?
Here’s a simple guide to help you find the perfect fit:
Wrap a soft measuring tape (or string) around your wrist where you’d normally wear a bracelet.
Mark the point where it meets and measure that length against a ruler.
Add ½ inch (1.3 cm) for a snug fit, or ¾ inch (2 cm) for a relaxed fit.
If you’re between sizes, I recommend sizing up slightly for comfort.
How do I measure my finger for ring sizing?
There are a few accurate ways to measure your finger at home:
1. Use a plastic ring sizer (recommended).
These are the most accurate and cost about $5–$8.
Measure at the end of the day, when your hands are warm.
Pull the sizer snug, but not tight.
Your size should slide over the knuckle with slight resistance.
2. Measure a ring you already own.
If you have a ring that fits the finger you want to size:
Measure the inside diameter in millimeters.
Compare it to a sizing chart (I can send one if you need!).
This works best for simple round bands.
3. String or paper method (least accurate).
Use a strip of paper:
Wrap it around your finger
Mark where it overlaps
Measure the length in millimeters
Compare it with a ring size chart
This gets you a general idea but can be off by ¼–½ size.
Important tips:
Hands swell when warm → measure in the afternoon or evening.
Your dominant hand tends to be ½ size larger.
Wider bands (like .5 inch wide) feel tighter → I recommend sizing up ¼–½ size for wide rings.
If you’re between sizes, size up.
I’m always happy to help you choose your size based on the ring style.
What materials do you use?
Every piece is made using high-quality, lasting materials:
Sterling Silver (.925)
14k Gold-Filled Components
Miyuki Delica Glass BeadsGenuine
Gemstones + Natural Crystals
I carefully choose each material for beauty, durability, and ethical sourcing whenever possible.
Where do you source your materials?
I source most materials from reputable U.S.-based jewelry suppliers and small Etsy shops that share my values of quality, transparency, and craftsmanship.
Each gemstone and bead is selected by hand to ensure every piece meets my standards for color, clarity, and feel.
How should I care for my jewelry?
To keep your jewelry looking its best:
Store pieces in a clean, dry place when not in use.
Avoid wearing in pools, hot tubs, or while applying lotions/perfume.
Use a soft cloth to gently polish gold-filled or sterling silver components.
Beaded and gemstone pieces can be wiped with a damp cloth if needed — do not soak.
With proper care, your jewelry will stay beautiful for years to come.
Can I order a custom ring, bracelet, or necklace?
Yes! I love creating meaningful, personalized jewelry. Fill out the contact form, and let's forge your vision, together.
Do you offer gift wrapping or notes?
Absolutely. All orders arrive in simple, elegant packaging — perfect for gifting. If you’d like me to include a handwritten note, just leave your message at checkout.
Do you ship internationally?
Yes, I currently offer international shipping through my Etsy (click here). Shipping rates and times vary by destination.
Please note that buyers are responsible for any customs duties or import taxes that may apply.
Where are you located?
Foundry jewelry is designed and handmade by me — Sharayah — in Alexandria, Minnesota.
If you’re local, I also offer in-person studio pickups by appointment.
Do you repair or restring jewelry?
I offer restringing and minor repair services. Please contact me directly with a photo of the item and I’ll provide a quote and timeframe.
Other Helpful Details:
Processing Time: Usually 3–10 business days depending on the piece.
Packaging: All jewelry ships in a soft pouch and branded box.
Payment Methods: I accept all major credit cards, PayPal.
Sustainability: I use recyclable packaging and source small-batch materials to minimize waste.
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